Reliance Communications Limited — Non receipt of Full internet value for STV 123 Recharge

budhaa

from Mumbai, Maharashtra

Address:

East Sikkim, Sikkim

Although I have recharged STV123 on 01/10/2013 for 1GB data but I even after 96Hrs I could get only 500MB. Raised a complaint at your customer care vide Service request number[protected] but has been Closed without any resolution/confirmation to me. This is really very disappointing with RCOM every time as they are always ready to take the customer money and not giving the service. Requested RCOMcare to credit the remaining 500MB back to my account or else I dont have any other option than to Portout from your service.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care