[Resolved] Tata Docomo — 2G and 3G at Same Price Tricked by TATA DOCOMO OFFER MESSAGE FRAUD | |
Number:- [protected] I Received sms from TATA DOCOMO STATING that "Starting Today You can enjoy 3G and 2G at same price and it was valid for packs with validity greater than 7 days". but after doing 126 RS pack with 1.5 GB data, i am not getting 3G Speed Internet and i cannot even connect to 3G Network.More over i dont even get basic 2G speed of 10-11 KB/s, i get 2-3 KB/s. A week before i used other 3G pack on TATA DOCOMO and all was working fine. When i posted complaint to them they say it is Network Problem/PRoblem with my Cell Phone/ Blah Blah... My Pack will expire on 05102013 Still they didnt solve my issue and also when i Complaint again they say my issue is resolved and closed. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
I am a Tata Docomo Kerala User. I am also experiencing the same problems. Their Customer care has been giving me irrelevant replies whenever i tried to contact them.I am fed up of their network and poor customer service.
Reply
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Serara,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.
Thanks and Regards
Customer Care
Tata DOCOMO.
Number:- [protected]
Even i received the same message and did RS 126 recharge but i am receiving 1-5 KB speed, In sms i received from TATADOCOMO it is mentioned that i will get SUPER FAST NET and Enjoy 2G and 3G at same rates, but i am not even able to connect to TATA 3G network and 2G Speed is 1-5 KB/s. IS THIS CALLED "SUPER FAST NET" ? Another Problem is that i am not able to connect to internet, it takes 15-20 times or 15 minutes to just Connect to Internet in TATA DOCOMO, And After connecting Speed of 5KB/s and also gets disconnected after 40 Mints.
This is not the problem with me, it is the problem with every one who uses TATADOCOMO, My friend recently Ported out to VODAFONE because of this Problem, Now he is enjoyin good quality Network and Internet, IF issues are not resolved "WE" will be porting to VODAFONE.
Even i received the same message and did RS 126 recharge but i am receiving 1-5 KB speed, In sms i received from TATADOCOMO it is mentioned that i will get SUPER FAST NET and Enjoy 2G and 3G at same rates, but i am not even able to connect to TATA 3G network and 2G Speed is 1-5 KB/s. IS THIS CALLED "SUPER FAST NET" ? Another Problem is that i am not able to connect to internet, it takes 15-20 times or 15 minutes to just Connect to Internet in TATA DOCOMO, And After connecting Speed of 5KB/s and also gets disconnected after 40 Mints.
This is not the problem with me, it is the problem with every one who uses TATADOCOMO, My friend recently Ported out to VODAFONE because of this Problem, Now he is enjoyin good quality Network and Internet, IF issues are not resolved "WE" will be porting to VODAFONE.
Dear Customer,
As per our discussion over the call, we would like to inform you that as per our records, your complaint regarding speed has already been put before the concerned team and you would receive an email shortly.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, we would like to inform you that as per our records, your complaint regarding speed has already been put before the concerned team and you would receive an email shortly.
For further assistance, write to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
When i recieved The same sms i activated rs. 249 for 6 gb pack .. but 3g is not working it still same speed like 1g @2/3 kbps
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