[Resolved]  Mondelez India Foods / Cadbury India — Dealer not supplying stock

Hi Cadbury,
Am from a small town in Tamilnadu, excat location is coonoor, The niligiris. Pin 643202.
I run a small grocery shop.. Shop name is SRI SAI MINI MART. HOSSATTY. COONOOR THE NILIGIRIS.

Last 1 year no proper supply of Cadbury chocolate to my shop same time it's been supplied to all other BIG shop in the same area.

I approached the dealer, approached the marketing person from Cadbury but no response.

If I order 10 products I was given only 1 products out of the 10. But case is not same for other shops. Why this partiality? Is it because of my small shop? Or is it because of am a Hindhu.??? ( all other BIG shops are MUSLIMS SHOPS)

Dealer name Raj Kumar and his mobile number is [protected]
Agency name KKC KRISHNA CHETTIAR AGENCY.
COONOOR 643202.

Cadbury marketing person is Mr MOHAN contact number is [protected].

I need your help in getting Cadbury stock for my shop.

I need immediate response from your side.

If issues is not addressed immediately I will take this issue further to fix this partiality / biyas by Cadbury.

Jay Sri Ram.

Regards,
Mohanraj Balakrishnan.
SRI SAI MINI MART.
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Mar 25, 2024
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2024
Mondelez India Foods / Cadbury India Customer Care's response
Hi, we confirm having received your mail yesterday (19/2) and forwarded the same to the concerned branch for action. Assuring you of our best attention at all times.
Complaint comments 

Comments

Thank you.
Awaiting for reply with the actions taken and guidelines for way forward.

Also I request you team to take necessary actions to get cadbury stock back in my shop.

Thanks & Regards,
Mohanraj Balakrishnan.
Sri Sai Mini Mart.

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