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Morning Star Travels Complaints & Reviews

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Last updated Mar 5, 2024
Complaints 245
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+91 92 4809 8098
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Plot No. 223, 224, 225; Phase 3, Indira Auto Nagar
Guntur
Guntur District
Andhra Pradesh
India
522003

Morning Star Travels reviews & complaints page 2

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B
bhavadeesh
from Vijayawada, Andhra Pradesh
May 21, 2023
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Driver behavior and bus timings

Service no. 305, bus no. Ap39TA4200 driver didn't came on time bus was late 2.30 hrs he says traffic jam but there is no traffic jam. Even he is not stop for toilets also entire night. I am asking Why u not Stop bus he replied to me how would I know they were going for toilets and also told me bus was so late that's why I am not stopping any where. Morning start travels didn't mention the route map for bus. When I am booked from Hyderabad...
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V
Vishwas06
Apr 11, 2023
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Luggage cost

While booking the bus they mentioned 2pieces of luggage but when I am boarding the bus they are collecting 300rs for 1 small cotton box of 8kg(fruits). This is not at all correct they could have mentioned it in terms but at the boarding point they are asking for 300rs what can we do at that point of time other than paying what they asked for. Very poor service from morning star...
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P
Pallavi.kurra
from Hyderabad, Telangana
Apr 3, 2023
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Regarding cancellation

Address:Hyderabad

The bus which I booked non AC sleeper from hyd to Bangalore is cancelled. The company has shifted it to AC bus, but I didn't want to opt it as I my dad has health issues. I asked to cancel the ticket and refund the amount. But they denied. I would like to have the full refund amount.
Below are the details of the ticket.

Shifted Ticket - Dear Passenger your Ticket Number: RB821761 for the journey on 03/04/2023 is shifted...
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Bus from Bangalore to pamarru on 31st march-2023 got cancelled but refund isn't initiated. Also I haven't received any confirmation message or mail regarding cancellation but bus driver called me on 30th march-2023 and informed that bus got cancelled and I'll receive message shortly. I have called bus driver and morning Star travels office. But still I haven't received any information regarding cancellation or my refund. Ticket Number: TS4V17651656...
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Address:Hyderabad nagole

I have booked sleeper ticket to pondicherry ..bus is not in proper condition and water is leaking from A.C.and it falls on my face..total night i didn't sleep and water falls from total night continuously..so plz refund my amount immediately...
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R
Ravi1234ping
Mar 21, 2023
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Bus not yet came

Address:Nizampet

My bus arrival time was 10.25 but still not came and ur agency not picking call and not given driver number too now the time was 12.15 still bus not at came it really horrible...
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P
Paaaaal
from Vijayawada, Andhra Pradesh
Mar 16, 2023
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Failed to refund my money

Address:Vijayawada

Hi,

I traveled from shiridi to Hyderabad on 14th night. Our seats which we initially booked for were not given and when we complained to driver. Drivers doesn’t care about our issue and even the red bus also said the same. He promised to refund our 2 tickets money and now he’s not responded to my calls.

His name is Sunil and contact number is [protected]. He has agreed in-front of all the passengers that...
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I have booked a ticket a week back, with 1800INR, Now the price has reduced to 1400INR.
How can they change frequently like this ?? Even if they change I request them to return the balance amount to the customer.

Booking date : 15th March 2023
Boarding: Bangalore
Departure: Mancherial...
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R
Ramesh Nandam
from Powai, Maharashtra
Mar 1, 2023
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Very aggressive drivers and cleaners

Address:D.no.22-18-7, BESIDE adharsa SCHOOL, sajjapuram

Iam Ramesh Nandam from Hyderabad, I was booked a ticket from tanuku to Hyderabad my boarding time is 10:45 but your bus is at 10:20 that is not my fault, that is your travels fault, iam at boarding time 10:45 but your bus passes a way such a worst experience in my life, I put a legal suit on your travel company....
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P
Praveen Vangeti
Feb 17, 2023
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Untidy and lack of cleanness no hygiene-

Address:LB nagar Hyderabad

I have availed a service from Shirdi to Hyderabad BH seeing their photos on their website once I enter into bus. I really shocked it’s an untidy no AC no light no blanket no water bottle. But they changed high. Can’t we get basic things ?...
+1 photos
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S
SHAIK BASHID
Feb 16, 2023
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Talking to rubbish

Address:Ravulapalam

Me bus service boka la vunnadhi 5mins kuda washroom ke apathy ladu me drivers talking rubbish...
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I have travelled from hyd to guntur and paid
2000. I wish I have booked APSRTC instead of
morning star travels. My bus time was 11:15 and
it arrived at 12:30, None of the charging point
works, No proper guidance. 95 48 4- Bad
maintenance. I think there will be no use of this
compliant as as I see many complaints were
not even considered.
*Please do not book morning star travels*...
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V
Veerulebaka
Dec 3, 2022
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Not return the amount

Address:Hyderabad

I have booked one parcel from Hyderabad to Kadapa. I have paid through Paytm app. But transaction is pending status. So I was given the Rs..500 cash to Morning star travels employee Mr. Ramavath Anil . After that Paytm transaction successful on[protected]. So i was asked Mr. Ramavath Anil to return the Rs.500. But he is not responded. And also he is not talking right way to me.

In this regard kindly take the action of Mr....
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A
Ashok kumar galanki
from Hyderabad, Telangana
Nov 13, 2022
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Parcel was not reached

Address:Hyderabad

Dear morning star travels, a parcel was sent by my friend from Vijayawada(hanuman peta) to Hyderabad (vanastalipuram) on 05/11/22 wide LR No: 22-23/VJA-H/757460 & Vehicle No: PY-05-9955.
parcle should come to hyderabad on 06/11/22 but till now (13/11/2022) parcle status is not found. iam repeatedly asked vanastalipuram branch and hanuman pet branch people but they are not responding and very rude behavior. so please resolve the issue...
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S
Saichandra1919
from Hyderabad, Telangana
Oct 21, 2022
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Cleanliness, hygiene and staff behaviour

I have booked an ticket from Hyderabad to srikalahasti. Bus is very dirty with their curtains bed and pillow. They not even provided water bottle and they charged me an amount of 2000. Driver have boarded some passengers who are not even booked their tickets and have seated them in drivers cabin...
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S
siva prasada rao
Oct 7, 2022
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Irregular running busses and roody response

Address:ongole

Your morning star travel persons like driver and bus maintinence manager behaviour is very roodly and no response and no respect to passengers.your morning star busses are most worst comparitive to other private travel busses.so your morning star bus rating is not only 1 also so your bus operating and persons behaviour rating is zero...
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S
Shaik Zakir Hussain
Oct 6, 2022
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Bus tracking and bus driver number not available

Address:Digamaruu t junction

Worst bus ever machilipatanam to vizag...
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R
ravipuspa
from Basi, Punjab
Sep 25, 2022
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Bus has picked up

I have booked my ticket from Kothakota to Bengaluru in Morning Star Travel service no KA-15, but the bus has not picked up me. i was waiting for a long time and continuously in contact with bus conductor Mr. Abdul.

Date of journey - 24.09.2022
My PNR no - AB234763
Bus No - AP-07-TM-7666
Contacting Abdul Khaja - [protected]
Kothkota to Bengaluru

At last, I came back to home. I have lost...
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K
kotiraog
Sep 23, 2022
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Cancelation not allowed before 10 days of Journey

I have booked tickets of 6 with amount 6000+ but not able to journey due to relative health emergency.We are not allowed to cancel the tickets before 10days as it saying 100% cancelation charges applicable.

Tickets booked date - 16Sep2022
Journey Dare - 05Oct2022
Tried for Cancelation - 23Sep2022...
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J
Julie Gupta
Sep 20, 2022
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Ticket cancellation

Unable to cancel my ticket from Hyderabad to banglore on sep20...
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