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Morning Star Travels Complaints & Reviews

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Last updated Mar 5, 2024
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Plot No. 223, 224, 225; Phase 3, Indira Auto Nagar
Guntur
Guntur District
Andhra Pradesh
India
522003

Morning Star Travels reviews & complaints page 3

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Booked ticket from Annavaram to Narsaraopet and charged 1900 rs per sleeper ticket. No blankets provided and no lights in sleeper cabin. bad experience and better provide good service for the passengers....
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Tulsi Pradhan
from Hyderabad, Telangana
Sep 4, 2022
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Rain water on AC bus seat

We booked from Pondi to Hyderabad and it's raining and there is a leakage of rain water on our seat. There is no blanket provided, no water bottle, charging points not working, lights not working. Why the hell are you continuing services when there is so much maintenance work around that needs to be done....
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samsonsk
from Hyderabad, Telangana
Sep 1, 2022
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Unable to cancel ticket

I have booked Morning start travels for two passengers through Redbus for Sep 01, 2022 from HYderabad to Chirala under 100% cancellation policy.
Yesterday tried to cancel the ticket, but not able to cancel the ticket.

Could you please check and do the needful

Ticket Number: TR9S95163131
PNR: RB416965

Thanks,
Samson...
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Kalyan chakravaryhy
from Bengaluru, Karnataka
Aug 27, 2022
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Not giving proper response. Wrong statement. Delay

I booked the ticket from hoskote to vijayawada in morning star travels. Boarding time 08:00pm now it's time 00: 18 didn't came bus not telling any information about delay. We are waiting on road at midnight. Not giving information from travels. Journey date 26/08/2022
PNR NO: EVJTADE1828
Seat no:E3, F3, E5, F5
Service no: KA-10A
Please take action....
+1 photos
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Kishore05
Aug 20, 2022
Nov 11, 2022
This thread was updated on Nov 11, 2022
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No Cancellation Policy (Amount Refundable)

We have booked tickets on Morning Star Travels from Guntur-Bangalore to my parents 15 days before as I can get the seats in front for their comfort journey. Later as they are aged and not willing to travel by bus, I tried to cancel the ticket and the cancellation charges are 100% which I can't get any amount back. I don't know whether the government had given permission for these travels for 100% cancellation charges or is it their own policy....
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mallesh idfc
Aug 19, 2022
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Refund not issued

Address:Beeramguda, Ammenpur, Sangareddy, Telangana

Hi Team,

I booked ticket from Kurnool to Hyderabad(please find the attached ticket). We are waiting at pickup point from 3:25AM and tried to reach the drivers from 3:30AM. All the response I got is switched off from one not available from other contact numbers. Also tracking is not there for this bus.

Waited with the family(with small child) on the road till 4:30AM we didn't any response or information what...
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joey chandler
Aug 18, 2022
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Very late arrival

The bus was scheduled to pick up from Karimnagar at 6 pm, but the bus arrived at 7:30 pm, it was supposed to drop off at silk board, Bangalore, at 8:15 am, but the bus hasn't arrived at the destination till now(11:30 am), but in the tracking, it shows it has arrived at the destination, and it reaches there by 1 pm, is it fair to treat passengers that way, it is late by more than 4hours. I need a partial refund or I will sue you for making...
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Satyakumar R
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Driver behavior and inconvent bus service unconditional seats

Address:Vijayawada

We are travelling following
Tracking from New Morning Star Travels
Vehicle Number:AP-07-TB-444(From Kanagala to Hyderabad)
RTC Bus Stand Contact Number:[protected]
Track at:http://trkg.in/2Q202L
For your Safety & Comfort
--
MORNING STAR TRAVELS

Driver behavior is to vraaste and he will too late in midnight as per time 11.30 rtcbustand he will com e 12.15

With...
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kasaraneni sai
Aug 9, 2022
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Unable to cancel the tickets

My name is Sai, today i have booked 3 tickets from kphb to vuyyuru for 14th August, now I am not able to cancel the tickets as i have 100% cancellation option

My ticket number is TR[protected]...
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Anushyutha Siddem
Jul 28, 2022
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Refund the cancellation amount

Address:Shirdi

Our trip from Shirdi to hyderabad got cancelled on 15th of July. We were informed about it on the same day by Mr.prasad of morning star travels. We were informed out money will be refunded within 24hrs. However we did not get our refund ever after a lot of followup calls to Mr.prasad of Morning star travels and to customer service of MMT.
Below are our trip details thT was cancelled.
Dear dayakar siddem,

Your...
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V
Vishnu009
Jul 21, 2022
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Unable to sleep

I have booked bus from Hyderabad to Repalle with seat no c1. But someone has called me and told that bus is replaced with some other bus and provided me seat no C6. This seat is not good and even though I close the curtains the light is falling in my eyes and unable to sleep

Mobile number - [protected]

PNR: RB339884, Seat No: C6,
Driver details: Siva Ramakrishna Veligarapu, [protected]

This is...
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Kiransvm
Jul 20, 2022
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Unable to cancel

I have booked ticket from kavali to hyderabad, the travel date is on 4th. The tickets are booked from the morning star app. Right now I want to cancel the ticket but the operator says non refundable

My email id [protected]@yahoo.com

Please do the needful...
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M
Mounika517
Jul 9, 2022
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Bus not arrived yet

I have booked a bus from Hyderabad to jahhaypet this morning 5:30am the bus has not reached yet and till now the drivers numbers were switched off, your office in kphp is closed and now after 40 min your driver numbers are working buddy they are not responding properly. I am standing here on road, its raining heavily here. Your office was closed your drivers don’t respond properly the bus has not come yet and I don’t even know when the...
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sukthea nagarjun
Jul 8, 2022
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Don't have bedsheets

Address:Go green raghavendra residence, Kondapur

Hello team I have to inform you that in morning Star travels don't have bedsheets and blankets are also not their this is worst...
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Rohit677000
Jun 30, 2022
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Bus not arrived or called to us

I have booked bus ticket on 30/06/2022 at 2:20AM bus timings at lalacheruvu junction pickup point.

But no one called or reached to the point to pickup .

Below are the details given:
Shifted Ticket - Dear Passenger your Ticket Number: PT87899 for the journey on 29/06/2022 is shifted from Ser No: AP-204A(C1- 1 seats), to Ser No: AP-207A(E1- 1 seats), journey on 30/06/2022. Boarding: Lalacheruvu Junction...
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Kommineni Rajesh
Jun 26, 2022
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Resolution need for AC & Charger not working cases

There is no charging points and AC was not working. If there is no resolution, need to raise this at consumer court.
Ticket no EA9836...
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T lokesh
Jun 18, 2022
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Accident on the way and no alternative provided

Booked ticket from gannavaram to Visakhapatnam on 17-Jun-2022
And today(18-Jun-2022) early morning around 4:20-4:30 AM bus met with accident on the middle of highway near annavaram 90+ kms away from our destination and there was no support at all from the morning star travels… me and one more co passenger reached our destination by our own...
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Pradeep Panguluri
Jun 12, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
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Worst hospitality

Address:Hyderabad

Worst ever sleeper bus I have booked. Travelling to Hyderabad. Worst bus condition there is no suspension to bus, no facility to control AC point and the other thing is we have booked 4 tickets from shiridi to Hyderabad while booking over Red-bus application we put destination as Kukatpally but we have to get down at miyapur forcefully by bus operator, this is not at all fair please have a look into it, atleast please arrange pickup van from...
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Ratna Pallavi
Jun 10, 2022
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100% cancellation charges

Address:Plot No:6,Block No:41,Phase 4,Auto Nagar, Beside Force Showroom,Opp.Marri Industries, Guntur, Andhra Pradesh -522001
Website:www.morningstartravels.in/contact.html

I want to know about how the government had given permission for this travels for 100% cancellation charges. Even the APSRTC taking 10% cancellation charges then how the government had given permission for this travels for 100% cancellation charges. While booking the ticket in their website it was not highlighted that the ticket can not be cancelled. Due to another work when i tried to cancel the ticket then it was shown that it can not be...
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vchandrasekhar
Jun 7, 2022
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Bus cancellation by bus operator - refund regarding

Address:Plot No:6,Block No:41,Phase 4,Auto Nagar, Beside Force Showroom,Opp.Marri Industries, Guntur, Andhra Pradesh -522001
Website:www.morningstartravels.in

I am V.Chandrasekhar from Tirupati, Andhra Pradesh. I had booked 2 bus tickets through goibibo in Morning star travels bus from Tirupati to Vijayawada on May 12, 2022 with Booking ID: GOBUSIOSFAE21BB7DA & GOBUSIOSB805A97DDF for travel on May 13, 2022 at 21:30 hrs worth Rs. 1103 each ticket totalling a cost of Rs.2206. I received a mobile call from Bus operator Morning star travels office +91 [protected] on May 13, 2022 at 12:05 PM informing...
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