Motorola Mobility — Broken glass | |||
I bought phone moto gen2 on oct 2014 at the very first of launch in india from flipkart. . The phone fell from my hands and the glass cracked. yesterday it fell down form only 1 mtr height and screen got broke. will you please tell me it has a gorilla corning screen 3, normally it should not to be happen like this. am really very upset and i want an explanation that if it has a gorilla class corning how can be it broke just form 1 mtr height and please i also have a motorola defy i still use it and if you want i can purposely throw that phone from 10 mtrs and still it will be the same. so why gorilla glass 3 is so weak. The phone is working absolutely fine, if m asking them to replace they are saying the glass wont be replaced complete assembly (display) will be replaced. which costs 6000/- here this is 60% of the cost of phone. Thats higher than apple.moreover it is not available at the service centre. Ashutosh [protected] Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
This is really disappointing Ashutosh, Screen should not break normally from 1 meter, I have a sony xperia phone..Sony phone are normally considered the weakest, it has fallen from my hands several times but nothing happened to the screen . . . This should be repaired by moto free of cost..
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