Dear Sir/Madam,
I am writing this letter to formally complain about a serious issue I have faced with my Moto Edge 50 Fusion smartphone after installing the Android 16 update.
After updating my device to Android 16, my phone suddenly stopped working properly and eventually became completely non-functional. The device is either not turning on / stuck on boot screen / showing abnormal behavior (you can edit this line as per your issue).
I would like to highlight that my phone was working perfectly fine before installing this official update provided by Motorola. This clearly indicates that the issue has occurred due to the software update and not because of any physical damage or misuse from my side.
Additionally, I have come across multiple reports from other users facing similar problems after the Android 16 update on Moto Edge 50 Fusion devices, which further confirms that this may be a widespread issue. ()
I request you to kindly investigate this matter and provide a proper solution at the earliest. I also request a free repair or replacement of my device, as the damage has been caused due to your official software update.
I hope you will take this complaint seriously and resolve my issue as soon as possible.
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