[Resolved]  Motorola Mobility — Duplicate Motorola Nexus 6 phone

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.motorola.in/home

HI,

I purchased Motorola Nexus 6 phone with IMEI No-[protected] in Feb 2016. After two months o[censored]sage, there were multiple issues with phone as phone was not powering on and even if it was powered on, it was getting switched off automatically in 2-3 minutes and hence, I have submitted the phone to Satyam Communications, Noida Service Center for repair on 20th May 2016. Work Order number was OIA/MG/16/00936.

They promised to repair and return my phone in 15 days since i have to travel abroad on June 1st week but they haven't returned.

After multiple phone calls, follow ups and escalations, my phone was repaired in last week of June '16. Since, I was abroad (South Africa), one of my friend travelling here brought phone with him in Aug 1st week.

Now, after two months o[censored]sage, I am having same issues with this phone. It is not powering on and if it gets powered on, it gets switched off automatically in 2-3 minutes. This was the same issue that they promised to have it repaired but am having same issue again.

I am out of country now and will be back by end of November or first week of December. I am without phone now again and having lots of issues in connecting with family or attending official calls since phone is not working at all.

Its quite evident that they have not repaired the phone properly and just befooled me and cheated me.

i have sent multiple emails to them but they seem to just ignore the emails and no-one wants to own the issue. No help at all from anyone there.

Hence, requesting your help to sort out this issue.

My India number is switched off, you can reach out to me at my local SA number at +[protected].