[Resolved]  Motorola — No service center in delhi willing to repair the phone

Address:110051
Website:www.motorola.in

Hi,
My phone Moto Max Turbo is one of the top most model of Moto series . I bought it on the assurance that i will get proper service on proper time. 6 months back when my phone was encountered with display issue, i tried to go to laxmi nagar center in east delhi in response to which they told me "we dont take these phones, you can go to sec 18, noida service center". Then i went to sec 18, noida service center, there they told me that they can not tell when my phone will be serviced as they dont have the parts of this phone . I tried calling new express service center but there also they told me that we don't have these parts you can go to janakpuri center . Now i believe that was biggest mistake to take motorola phone as they cannot provide proper service . I think they should be banned in india as they have no proper service center here . I should have gone for samsung mobiles who have atleast proper services . Its my mistake . I will make sure never to buy moto phone now as it is not to be sold in India .
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Aug 25, 2016
Complaint marked as Resolved 
Motorola Mobility customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2016
Motorola Mobility Customer Care's response
Hi,

Apologies for the inconvenience caused. Please send us an email to [protected]@motorola.com with your contact details referring to this post.

Thanks
Motorola Support.
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