Motorola — Overcharges of service

Hello Sir, I am Sudheer Kumar Reddy. I bought a new Moto G 2nd generation mobile from Flipkart approximately 1 month ago. Now the issue is that during my travel I kept my mobile in my bag along with laptop. After that I found that glass on top of screen got cracked in the corner. I contacted service center people and they told warranty not applicable to it. They are also saying that I need to change entire display unit which costs around 4000/-. My mobile has no problem it's new one and display unit and sensitivity of touch all units are working fine. It is just the glass on the top layer got cracked. This is completely Unfair. Now Moto G 2 comes for 9900/- in Flipkart along with extra offers (AIRTEL) and customer care and service executives are saying that only glass costs around 4000/-. Recently I bought with 12000/- cost and again 4000/- for just glass and in future if just any scratch will come again 4000/-. If glass breaks then, I do not know the reason behind the changing of entire display unit which is working fine (which is a wastage of resources). We (customers) do not know whether you are changing the display or not since it is working absolutely fine. They may change glass and say "I changed entire Display Unit". And finally if glass itself costs 4000/- then what about Qualcomm processor cost which is the heart of the mobile and others like headset, charger, battery, drivers, Wi-Fi, Bluetooth interface cards, OS, Other Android softwares and Panel and many other. It seems that all are free if we buy a glass of worth 4000/- and a processor for 5000/-. There are videos in You tube showing the rigidness of the Gorilla Glass of Moto G. Now those videos seems funny. My mobile glass cracked for just silly reason. This is not at all a good service from customers point of view. We all are unhappy with the service which Motorola is providing. This is not the case with the other companies like ASUS which my friends are using. I trust in Motorola so that is why I purchased. Now I am unhappy with this. http://www.androidbeat.com/2014/06/motorola-offers-one-time-damaged-screen-replacement-moto-x-owners/ In the above link they have written that for the first time display will be changed for free and customer care persons are saying that is not there. They have written if we buy in Motorola website only offer valid. However, if we call to the Motorola customer care also they will tell about Flipkart to buy any Motorola mobile. Not only me there are many people are suffering like this in fact my friends are also there like this. So, can you please resolve the issue. Make it comes under warranty. Thanks in advance.