Motorola Solutions — android nougat update in moto x play

Address:

Kanpur, Uttar Pradesh

I'm using moto x play model and i'm having problem in my handset is that i'm still not getting android nougat update in my device its very embarrassing for me because every moto x play which is nearby to me has already got android nougat update on the air but my device still running in android marshmallow and when i check for software update manually it still shows that your device's software is upto date... So please kindly send android nougat update on my moto x play of imei number — [protected]..
I'm really feel so thankfull to motorola if my problem is being solved as fast as possible...
My email i. D. — [protected]@gmail.com
Contact number — [protected]