[Resolved] Motorola Solutions — bad conduct of handling customers at your service center | |
I have been motorola user since last 2 years and i am using moto g+. When i had a complain with my mobile and new accessories bought from your so called authorized service center at madurai. I was irritated by their handling of customers and they talk rudely and if i am inquiring about the service and what is the problem with my phone. Recently i bought a charge from your authorized service center at madurai, tamilnadu. During the purchase he/she said that if any complain raised from this new charger please come here. After 1 month the charger become dead, i gone there form my native for the soul purpose of finding error with my newly bought charger. I asked them to favor me another charger in change of this faulty charger. For that the service center employees aren't polite for me and i hope this happens with other customers. I personally feel i am not suggesting my friends or others to buy moto phones only because of the bad service center management that i have gone through. This is not my first instance with this center to raise complaint to you and this is around my 3rd visit there. Yet they haven't responded me promptly. I request the motorola service authorities do the need full because this will not give good review about your services providing nature. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Motorola Solutions customer support has been notified about the posted complaint. | |
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Motorola!
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Regards,
Motorola Support