Motorola Solutions — complaint about sub board replacement

harrybhatti

from Allahabad, Uttar Pradesh

Address:

Ambala, Haryana, 133001

I have moto e3 power mobile phone. Its mic was not working properly, i went to care center and they replaced its subboard and chaged ₹1550 from me. Next day i got the same problem again, i went there and engineers washed and cleaned subboard and mobile's mic was again working properly. Then i cleaned my old subboard and replaced it, and my phone is working properly. They have'nt clened old sub board and replaced with new one. I want to return new subboard to the care center and refund my money back.

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Comments

Yashwant Chaudhary

from Haldwani, Uttarakhand

Recomond for less time of display change service in short time

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi, Harry.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

harrybhatti's [Complaint's author] reply, Aug 16, 2017

I have provided all information that motorola asked me via e-mail, But till now i haven't got any reply about resolving my problem.