Motorola Solutions — complaint no.[protected] received from motorola customer care no.- moto g5 plus (mobile phone) | |||||
I have bought mobile phone of motorola company through flipkart, ordered on 20th july 2017 and delivered us on 22nd july 2017, phone detail as given below:- Model number : moto g5 plus (Luner grey, 32gb) Imei (Slot 1) no. :[protected] Imei (Slot 2) no. :[protected] Last 7 days i am facing many problems like wifi, hotsopt, vibration and other problems are not working.in this connection i have made call to customer care no. [protected] and talked with mr. Noor, he has done all work related issue but problem no resolve finally he said please visit to our authorized service center with complaint no.[protected]. Today i. E. 05.09.17 i have visit to motorola authorised service center, laxmi nagar, delhi-110092, and met with ms. Priyanka kashyap (Executive) with token no 137, but no response received from her properly she said you should submit a phone for 3 days but i denied to submit the phone because i have no other phone. In view of the above kindly replace my phone at the earliest because i am facing many problem due to phone not working properly. Was this information helpful? | |||||
Motorola Solutions customer support has been notified about the posted complaint. | |||||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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-Motorola Support