Motorola Solutions — customer care service

Address:Ratlam, Madhya Pradesh, 457001

I have moto g 3, but unfortunately its one of the sim slot stopped working... And it is under warranty.. So i have given my phone to service center situated in ratlam (Mp).. Around 17 days ago... The person at service center give surety that he will repaur and give within 6 days... But he failed.. So he asked for 3 days more... But again he failed... So i have asked him to give my phonein its previous condition... But he is denying to give my phone.. By saying that... He have opened the phone... And he could not return the phone.. I wish to ask you that which kind of repair wants 17 days.. So please kindly bring this into your notice... And take apropriate action. We trust motorola thats why we buy motorola phone... But by this kind of service who will buy motorola phone.
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Hi, Ashutosh.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
Already I done the service in moto mobile service centre in thirupathi. However problem was not recognized. Still am having glittering display issue and mobile hang. Kindly do the needful.

IME No: [protected]
Model moto g4 plus black

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