Motorola Solutions — delay service in repair of moto e4 plus-imei [protected]

Address:Lucknow, Uttar Pradesh, 226001

I have purchased a moto e4 plus during august 2017 but the same has manufacturing fault in screen touch. I have submitted my phone to moto service center name infocare services-hazratganj-lis, shop-2, 1st floor, 6 park road, vaishali arcade, harzatganj.

Even after expiry of 11 days from the date of mobile submitted to service center they are not repairing my mobile also they are behaving in a bad manner.

I have asked the contact details of higher authority but they denied to provide the same and said they cannot give the number.

It is a matter of deep inconvenience that the representative of a reputed company lenovo moto is behaving in unprofessional and bad way and also not giving my mobile phone back with repair.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, Danish.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information