[Resolved] Motorola Solutions — Duplicate screen installed in my phone

cyrussuarabh

from Noida, Uttar Pradesh

Address:

Bareilly, Uttar Pradesh, 243001

Dear sir,

I have motorola x play mobile anyhow screen of this handset was got broken. I have given this handset in lenovo service station bareilly for repairing, they have changed the screen with the new one but the screen brightness is very low as compared with that of the earlier one which was preinstalled in the phone at the time of purchase. I have a doubt that the screen which they have installed is not original. Please take necessary action on this.
I am hereby attaching the customer information slip provided by them.
My contact number is [protected] and email id is [protected]@yahoo.com

Regards,
Saurabh kaushal

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Aug 17, 2017

Complaint marked as Resolved

Hii Team Motorolla, After my complaint the screen has been changed with new one and now there is a problem in charging jack after changing the screen and service centre is 80 km from my home and i can not go their daily. They have done is correct but after 2-3 it started again. the charging pod is not working.

Motorola Solutions customer support has been notified about the posted complaint.