[Resolved]  Motorola Solutions — Faulty Handset, the service center have not delivered since more than 2 month

Address:

500089

Hi, I have bought my Moto X Play mobile in feb 2016 from flipkart.
It has some heating issues, then in july i faced issue with incoming calls.
I was not able to hear from the other side if i don't use headphones. As there was no service center near me i was not able to communicate with any service center. In Aug I found a new service center opened, so I went ahead & deposited my phone there. It has been more than 2 month, but i have not got may mobile fixed. Its under warranty. The service center also doesnot pickup up the call whenever I make any call to know about my phone status. So I have travel 17 km every statuary just to know my phone status, & every time i got a NO in response. Whats the point of buying a new phone if it will stay at service center & i still have to use my old phone. I am still paying the EMIs of the phone even if I am not using it since 3 month. Very disappointed & frustrated.