Motorola Solutions — got a new mobile but headset jack is not working

Address:Warangal, Andhra Pradesh

I got my mobile yesterday through flipkart and opened it in the evening, after all tried to listen music but can't use but head set, because the head set jack is not working, i want replace my product or make it repaired to use normally without any problems, i think there is problem with head set inserting hole, please inform me what to do to make my mobile perfect, other wise please replace it
Was this information helpful?
No (0)
Yes (0)
Motorola Solutions customer support has been notified about the posted complaint.
Oct 11, 2017
Updated by Annamneedi Kartheek
It's a good mobile only problem with head set, and camera clarity is low
Complaint comments 

Comments

I the undersigned had given my mobile for repairs on 31st August 2017 Job no MOT/GOA/CI/8/17/00034. I received the mobile on 4th October 2017 duly repaired wherein I have paid an amount 4210/- wherein I was not issued a tax invoice.
Kindly requesting you to kindly issue me the tax invoice
Thanking you
Andrich Fernandes
Motorola Mobility Customer Care's response, Oct 12, 2017
Hi, Andrich.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
I bought moto E4 yesterday and the display is flickering. How can a new mobile get spoilt?? This is very pathetic.When I approached the store from where I purchased (bajaj electronics) they are not replacing it. Very bad and disappointing service
Motorola Mobility Customer Care's response, Oct 12, 2017
Hi, Gayatri.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
Hi, Annammeedi.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information