[Resolved] Motorola Solutions — irresponsible behaviour of motorola service centre jammu sawhney communication

Neeraj Dutta

from Rohtak, Haryana

Address:

180001

I have given my phone to the service centre for repair regarding my charging problem. My phone was having charging problem, they keep the phone for 2 days and then returned it but then the turbo charging was not working. When i went to them regarding the same they told me that this problem was initially and they told me to pay 12000rs even though i have given them 650rs initially for changing the charging jack and told me they don't have any fault in this. Now my first sim slot is also not working. The behaviour of the staff is irresponsible and now i'll file complaint against them in consumer forum.

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Aug 7, 2021

Complaint marked as Resolved

Motorola Solutions customer support has been notified about the posted complaint.

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Comments

ehsan haider

from Gurgaon, Haryana

Dear sir/madam
I have purchase moto E4 Plus last month. But the phone display is damage due to small accident. i want change folder to my phone. I visit your service center . He provide me the cost of folder 8950/- rupees but the phone cost is only 9999/- rupees. Can you provide me cheapest price for repair.

Thanking you
Ehsan
[protected]

Motorola Mobility Customer Care's response, Nov 3, 2017

Hi, Ehsan.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post

Thanks,
-Motorola Support

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi, Neeraj.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post

Thanks,
-Motorola Support