Motorola Solutions — microphone issues something not working

Address:New Delhi, Delhi, 110081
Website:Motorola

Motorola always sucks.
They're making e series phones from scrap and cheaper chinese hardwares.

I have
E3 power, sometimes microphone not working for phone dialer apps, ie during phone calls, even speaker microphone not work.
Wired headset mic works during this problem most of the time of failures
But sometimes wired headset mic also not work for making calls.

But sometimes ott apps like whatsapp and jio 4gvoice applications work great
Voices are allowed through both microphone during this microphone failures.

The system gets normal after reboot.
All components starts workings normally.
Microphone works for phone dialer as well as ott apps etc.

Yours customer support is pathetic, for these devices.
The volte issues are solved in two consecutive updates. How two update for a singles issues.

My question is if it is hw issues, it must just stopped for every application use, not just phone calls only.

And why wired headset mic also stop s
It's all related to buggy software, and nothing else.

Any justification motorola team.
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Comments

Hi Anil,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support
Hanging problem in mobile Moto g 5
I m using this mobile from aug 2017, 3 times i have visited motorola service centre and now its 4th time i m facing issue with charger
They have changed my motherboard and charger but again i m faing this issue.
My moto E3 power dropped down, since I took it to near by shop, the Show Room is not taking it under Warranty. It was working fine and one of the best mobile I have used till now. How much it would cost to replace the motherboard and get it work? They are saying, better you buy a new one.
Please let me know details ASAP.

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