Motorola Solutions — mobile phone moto x force sim and memory not functioning

Address:

Gurgaon, Haryana, 122001

I am james kulla i have recently made a purchase of moto x force from amazon order no.[protected] dated 19-06-17 my complain is that the sim and memory stoped functioning and i was not able to remove it got stuck inside so i went to authorize service centre instant solution shop no.5-8, devi palace, prem nagar old delhi road gurgaon to claim as it was under warranty but to my surprise they told that it is out of warranty and for inspection charge i have to pay 450 but after negotiation they didnt charge any money and returned my phone back with no repairs and i am not happy with it because it was the problem with the quality and design of sim slot. I will be well pleased if you can look on to my matter or i may take further decision if not solved.