Comments
You are not alone. My Moto C does EXACTLY the same: first power on, I went through the usual setup screens, then got to the 'connect to WiFi' page. Entered pass code, it associated, and 30 seconds later rebooted. Then sits there in a never ending boot-reboot cycle. Back to shop, and he disabled WiFi (so it seems) and gave it back to me, declaring it fixed. I get home, finish setup process, and then think, oh, better connect to wifi. Do so, and then its straight back to boot-reboot cycle. At least it stays up long enough to manually disable wifi (if you're quick!), then its OK. But associate to any WiFi access point, and it does this reboot thing. Its going back to the shop, permanently. Lenovo - you REALLY need to test your products. How did this ever get released?
I am facing the same issue. This is a brand new phone which I am absolutely unable to use because of the restart issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
28%
Complaints
1859
Pending
0
Resolved
520
+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
-Motorola Support