I have bought a moto e4 handset on 02.09.2017 for my father. After few days, when i opened the set for inserting sim in 2nd slot, it developed a snag. The set was showing display only when connected to the charger. If the charger is disconnected entire battery will drain out and mobile will switch off.
Now i encountered another problem that 4g does not work in this set when in sleep mode for more than 3 minutes. I searched the internet and found that this model of moto has this problem by default.
As my father has met with an accident and was hospitalised for more than 15 days and we're not in a position to see 4g issue sooner after making purchase.
I want that the company should return me the money for purchase of handset as i do not want to deal with moto. And some other handset.
As already submitted that my father was hospitalised, i have been in mental torture by the company to visit service centre on 4 occasions but problem not resolved. Was this information helpful? | 
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-Motorola Support