Motorola Solutions — moto e4 plus

adomin1

from Mumbai, Maharashtra

Address:

Bangalore Urban, Karnataka, 562125

Hi,

Mot e4 mic not working. But on speaker it works. The phone is barely 2 months old. Went to service center koramangala. They says hardware service will take 7 days. Now wt motorola think of their customers. Your customer should have spare mobile when they buy motorola? 7 days how do customer takes care of their personal and official need of a phone?

We should take a negligence complaint on moto. Their e4 have this as known issue. Means they know they have defective product in the market, and still selling it.
Either you should provide spare phone for time being while the defect is being serviced. We can not go and buy another phone till service our phones

Regards
Abhilash

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi, Abhilash.

We are sorry to hear about that, we would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Harendra Nath Roy

from Pithoragarh, Uttarakhand

Mobile display suddenly hide and not working mobile phone pl. accept my request. This problem everyday. Kindly necessary action. In 30 days 20 days problems it, when I call another mobile to this mobile sound working, display is hide. Pl. Solve that problem.
Yours faithfully
Harendra Nath Roy
[protected]

Motorola Mobility Customer Care's response, Dec 5, 2017

Hi Harendra,
So sorry to hear that you have issues with your phone., We are here to help. We would like to know more about the issues that you have. So sorry to hear that you have issues with your phone., We are here to help. We would like to know more about the issues that you have.
Thanks
Motorola Support