[Resolved]  Motorola Solutions — moto e4 plus display issue

Address:Chennai, Tamil Nadu, 600044

Brought the device on 21sep
Display completely died
Had to sit for 5 hours just to give them my device and have asked for 2 days to update me.

Now i am afraid after seeing complaints that they make fake charges.

I had to save money for 6-8 months to make this purchase and cannot afford any charges.

I had been a moto customer for more than 6 years and had got my old mobile moto e serviced and had no issues.

I am afraid after seeing many complaints especially after merging with lenova. I cannot bare the fake charges and promise you will take to any extent to get justice.

Disappointed
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

I purchased it 3 weeks ago and i am facing this problem. The microphone of moto e4 plus is not working during calls but on loudspeaker it is working when i call someone the person can't hear my voice but on loudspeaker it's not so plz respond to my complain
Motorola Mobility Customer Care's response, Nov 15, 2017
Hi, TDaug.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
Hi, Saahil.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information