Motorola Solutions — moto e4 plus security lock

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There is problem in the security lock in my phone. After locked with finger senscer and pattern, it unlock by swiping on the screen. Anyone can open by swiping, then why you recommend that it has finger senscer and pattern lock? Please try to understand me that phone security is very important issue for me and i fell very unsecure about this phone. Please sold out this problem as soon as possible.
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My handset of your company model moto e3 is not working properly and i had visited your service centre provided by your company and they said that it will not include this product under warrenty because many scraches is on it but my mobile is under warrenty.
its screen is not working properly so please help me .
Motorola Mobility Customer Care's response, Sep 9, 2017
Hi, Rakshit.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
Hi, Sandeep.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

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