[Resolved]  Motorola Solutions — moto g 5s plus/ moto service center rohini near m2k cinema

The service center said that the data cable tho my device is not working that is why i was having charging issues.
That said it is replaceable because my device and its parts were under warranty.
I said them to give me the new the data cable. They said we dont have it. Come later from 7-10 days from today.
They also did not provided me spare data cable for the time being my cable is replaced. Data cable is such a small part why didn't the service center had it with themselves. Its been five days that i haven't got my data cable and i know what problems i am facing to charge my device.
This same thing also happened with my friend also in the same service center.
That's the way moto gives after sales service to its customer.
I would have recommended people to buy moto because of good phones but would not recommend them due to the bad after sales service.

Vibhor mittal
[protected]
[protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, Vibhu.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Motorola Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    1859
    Pending
    0
    Resolved
    520
    Motorola Solutions Phone
    +91 12 4419 2000
    Motorola Solutions Address
    Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
    View all Motorola Solutions contact information