[Resolved]  Motorola Solutions — Moto g4 switches off itself

Address:Pune, Maharashtra

Hello,

After updating to Nougat my phone shuts down suddently and I need to restart it all the time.
The phone's switching off predominantly, when the battery is 50% or lower. Sometimes it starts without problem and sometime it keeps shutting down until I plug the charger, dispite it shows 40-50% charge. The battery percentage is also changing after every switch off.

Factory reset didn't help me, I already tried it. I didn't have this problem with Marshmallow.
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Aug 6, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
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Hi Rutuja,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

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