Motorola Solutions — moto g5 plus flashlight not working

Address:Aligarh, Uttar Pradesh

I had purchased moto g5 plus 5 months ago but unfortunately i am facing a lot of problems in this phone. First when i purchased this phone after 1 month only i faced the camera issue in which iwas unable to open my ccamera. Whenever i tried to open it, the error popup stating ' unfortunitaly your camera has been stoped' but any how i manage to solve it. And now the recent problem is that my phone flash light stops working suddenly. And i think it is hardware issue. Please give me the genuine solution for this, as soon as possible.
Thanku
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Hi, Utkarsh.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support
Hello Utkarsh,
Im using moto G5 Plus since it launch. I'm getting same error as you did. Please tell me how to fix camera restart error and flashlight has stopped for me since the new update of camera from play store. I still dont know is it software or hardware issue. I tried all possible ways like clearing cache, default setting and 3rd party apps for flashlight. But when i tried in safe mode it was working fine. For safe mode tap and hold power off on screen about 10 seconds and try it. If it still doesn't work please visit nearby service center

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