Motorola Solutions — moto g5s plus — battery draining issues & charger issues

rajani.khuprao

from Mumbai, Maharashtra

Address:

421201

I have purchased motog5s plus on 7th of april 2018.
The charger was working fine initially. Then it started giving message as 10 hrs to charge the mobile battery fully and now it is not working at all.
Kindly help me with this.
Apart from the charger issues, the battery of the drains too fast.
I have to keep it for charging almost for the entire day & even after that the phone is getting switched off every night.

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Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Rajani,

Greetings from Motorola!
We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Regards,
Motorola Support