Motorola Solutions — moto x4/ motherboard compliant

Address:Pandy Bazar

I bought a new phone from the 7 moths ago. I was dropped a phone from the 3-4 feet. It was dint on the left side bottom and the near the sticker was literally damaged. And i was so carrying of my moto x4. After 6 months it hasn't any problem and scratch on mobile. The 2 days ago my phone haven't charged. So i went moto care in t-nager at chennai.

And mainly they said it wasn't unter the warranty. Because of the dint of physical damage issue. I was worried. Then i said ok for the amount of 1800/-.
They are said it was charging board problem. So they said, if it will change then it work done. After they calling for sorry sir it doesn't work, so we could change the software and the data were elapsed. I said ok.

Then again call for the issue of motherboard problem. So u have to pay 9500. But it was stocked, so u have a discount for 2500 only. I was rejected for their offer. Because i bought 11000 something.

After i was search the internet for how the motherboard can mostly affect due to the screen damage, over heating, and etc...

And my question is a small dint can affect the motherboard shortage??.. This was my question.
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Hi Gokul,

we would like to get more information about your case, please send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

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