Motorola Solutions — moto z play display cracked

ssvishsesh

from Salem, Tamil Nadu

Address:	641022
Website:	Motorola

I bought moto z play 1 month before. I just have it in pocket protected with screen guard but it was cracked and display not working. I asked with service center they said the display gel got leaked, to repair it will cost rs.13000inr. Is that display that much weak? We didn't see this happens with any other smart phones. We must need replacement or it must claim under warranty

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Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

ssvishsesh's [Complaint's author] reply, Jul 26, 2017

Sorry, Its a huge disappointment to know that quality of this product is too cheap while comparing with other low budgeted phones.