Motorola Solutions — motorola g4 plus 32gb | |||
I purchased motorola g4 plus 32 gb on 17 january 2017, as a started using it i face some problems like Heating issue while charging and capturing any video and application getting started automatically and battery draining drastically. I showed my phone in motrola service center in jaipur (Sodala) and they fixed the battery draining issue by changing the battery. Although the auto start application issue still persist. So i showed up my phone to your service center in udaipur. They said that they had fixed the problem by changing its motherboard. But as i can observe the problem still persist. So i showed up my phone again. They kept my phone for 4 long days and they did nothing. The name of the person is deepak. They said its clear now. But still the problem persist. Again i showed it to your jaipur (Sodala) service center. They said they have upgraded the software and touch animation. But still my problem persist. What is wrong with my phone? Why they are unable to fix the issue? Why i have to travel to your service center again and again? Is this the best customer service that you provide? I am highly disappointed with this problem. I request you to kindly check my phone thoroughly and fix this problem completely. I need you favor this time to solve the issue. I had already raised the complaint in this forum. I am complaining again. Kindly resolve the issue. Name - ankit joshi Date of purchase - 17/01/2017 Email id - [protected]@gmail.com Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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-Motorola Support