Motorola Solutions — Motorola g4 plus | |||
On 24.05.2016 i bought new moto g4 plus from amazon after 10 days it has start hanging. on that day i switch of the phone 1st time and than phone remain on only it will not go ahead, only white screen are open, actually i was travelling to north on those days for 10 days, when i was back to mumbai, on the very next day i submit phone to authorized motorola gallery which is in borivali (west) b2x. they tell me it will take 2 days to resolve but they doesn't do their commitment after that they said it will take 4 days and then 5 day. from last 15 days i m not using my phone and they doesn't answer my call also, infact after purchase of new phone i used phone only 10 days and after that it has been stoped till today... what should i do? they are not picking up my call also. Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
7 Comments | |||
Comments
I bought moto G4th plus 32GB white colour phone 08 june 2016 within a week i found complaint in my phone is getting off so i go to moto care to sort out my problem but they didn't resolve my problem in 1month, to resolve the problem, i keept my cell phone in moto care from last 25 days, so i want a positive responce from motorola.
Job Number :- AMSPUE007640
Job Number :- AMSPUE007640
Subhram Kumawat's reply, Nov 21, 2016
Hi
I think its a Solid Problem with this entire version Of Moto, , also they stil not able to find out a perfect solution of this
Rgds
SBK
I think its a Solid Problem with this entire version Of Moto, , also they stil not able to find out a perfect solution of this
Rgds
SBK
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
I think I have to move to Consumer court now.