Motorola Solutions — Motorola g4 plus phone

Hi. I m very upset and disheartened with the services provided to me from motorola auth servoce centre in okhla new delhi, the charging jack was not working i submitted it on 10/09/16, and its 15 days they have not fixed it . They hv been telling me that no parts and said will take another 10 days from now. Plz look into it. As per them its gonna take more than 25 days that too not guaranteed...they are very rude too..not customer centric at all. Plz highlight this situation. I am sure lot of other customers would have had faced similar situations. Charging jack needs 25 days to be fixed...?????

Their address.

Communication Solution- Authorized Motorola Service Centre
F-26/4, Okhla Phase 2,

New Delhi 110020

Ph number[protected]
My job sheet number - 2092

Plz find attached file for your reference.

Regards,
Bishnu
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Motorola Solutions customer support has been notified about the posted complaint.
Sep 27, 2016
Updated by Chhunu Saikia
It's under my husband name just incase they refused..plz find the attached file.
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Sir my mobile is in warranty period and my mobile touch is not working properly. I connected with MOTO service centre they changed touch but still I am facing same problem and it is very irritating.
Today when i insert & change my sim card & restart my phone than phone shows no sim insert in your device what is this nonsense if you want to change sim but you are not able to run another one this is wrong please solve this issue
Hi,

Sorry for the inconvenience caused. We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.

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