He phone was purchased in the month of june but in month of jan the phone was having problem with the battery and it was draining immediately after charging and it was replaced in a week time. Then i had problems with it is second week of february and the phone was getting heated up and it was reverse charging and the charger, phone was taking more than 2 hrs to charge and if charged not getting discharged the complaint was made to service center and helpline customer care regarding the circuit was checked at the service center and the mother board was changed but the charging time remained to be 2 hrs
Now again it is giving problem that many a time in day when i m making a call the display screen does not shows but the call continues. Then after switching off restarting the phone get ok and the problem resumes after some time
During the span of three month i have made numerous calls to call center and visits to the service station
But each the problems is different and a professional it is difficult to handle with so many issue with the device which helps in carrying hourly activities. The details of the repair invoice is attached herewith
The real problem is yet not clear. They even say that 2 hrs is average time for turbo power which is real frustrating as screen is not displayed when the talk is going on and phone gets heated while charging Was this information helpful? |
Greetings from Motorola!
Thank you for bringing this to our attention.This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.
Thanks
Motorola Support