Motorola Solutions — my phone is still in service center from last one month and nobody is giving me proper information

Address:760002

Hi sir,
I m moto user n i had given my phone to service center at bhubaneswar on 15.06.2017, it's been 1month and no positive response coming from the service center side. I called a no. Of times but no one is receiving my calls, given complaint online as well but they are also not working on my issue. A very very bad servicing you are providing, if you people have no time n ability to satisfy moto users, than why the hell u guys had open service centers. From last 20 days i m calling back to back but no response. One of your person who is working at moto service at bhubaneswar replied rudely and scream on me telling that 'we are not going to repair your phone, you can come and take your phone back or else i ll throw it". This is the way to talk n sort out customer's issue. M very much in problem, kindly keep my mail in priority basis n do contact me about my phone.

Shivani mundra
+91-[protected]
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Motorola Solutions customer support has been notified about the posted complaint.
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Hi Shivani,

We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

Regards,
Motorola Support

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