Motorola Solutions — need warranty without invoice i have only retailer bill

charanraj522

from Vijayawada, Andhra Pradesh

Address:

Adilabad, Andhra Pradesh, 504296

I have purchased an 'moto g4 plus' on 11/03/2017 without any invoice copy and the retailer has given the bill price 13200rs and now my phone display has damaged automatically and i need warranty i have asked retailer for the invoice copy but he also don't have it.
He also taken mobile offline and given me.
I need warranty because i am in the warranty period.

My imei number : [protected]
Name : gaddam charan raj
Mobile : [protected]

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Motorola Solutions customer support has been notified about the posted complaint.

Aug 21, 2017

Updated by charanraj522 Hi Moto,

i would like to say you is. I have mailed to your email regarding this issue but no response from your side .

Thanks
-Gaddam charan raj

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Charanraj,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

charanraj522's [Complaint's author] reply, Aug 21, 2017

Hi Moto,

i would like to say you is. I have mailed to your email regarding this issue but no response from your side .

Thanks
-Gaddam charan raj