Motorola Solutions — No sound in 12 days old moto g3 | |||||
Today morning, on the 12th day of its receipt of this phone online, the phone just stopped having any kind of sound at all. I opened a video and there was no sound. I thought the video was corrupted, but it was not. No sound in music player, ring, video or key volume. I am shocked to see such performance by this phone, which I chose over so many options. I feel cheated when Amazon says that I cannot replace this phone after 10 days, and it is the 12th day since I have brought this device. I have tried updating the device, and of course switch off-on too Motorola people, on the other hand say I have to travel 150 Kms to get it repaired, as they do not have any service center of Motorola in Alwar City, Rajasthan (PIN- 301001) I have never heard of any such thing in my entire 23 year life. Was this information helpful? | |||||
Motorola Solutions customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
28%
Complaints
1859
Pending
0
Resolved
520
+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Support