Motorola Solutions — no update of phone submitted at service centre

Moto[protected]

I submitted my phone on 12th of june 2017 at motorola authorized service centre,

Service centre: b2x-052 max mobile care

Address: shop no. 56, 57, aggarwal city mall,

Pitam pura, north delhi-110036

Bearing service records no: srb2x[protected]

Even after chasing motorola service team almost everyday, i am not getting any response except "team will call you with update by eod" but that eod is not come yet.

Sent many mails at
[protected]@motorola.com and motorola india customer care at [protected]@mailwc. Custhelp.com but no update till date.

Its a fraud and cheep company, which making customer fool.
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My Moto M has recently got NOUGAT update. After updating, the charging is very slow even takes 5 to 6 hours to charge 30 to 40%. The battery is also draining fast. Please release a patch or an update or provide a solution to downgrade to earlier version.
Motorola Mobility Customer Care's response, Sep 9, 2017
Hi, Bhaskar.

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks,
-Motorola Support
Hi, Ompal.

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks,
-Motorola Support

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