Motorola Solutions — on screen button not working

Address:680306
Website:motorolla.in

When i returned from college i took my phone (Moto x play 1 year old) i unlocked my phone it was working i spend about 20 min in facebook and whatsapp and lock my phone, after 10 min i unlocked my phone the onscreen buttons was not working, my phone heated up badly, i switch off my phone and restarted the phone still no use, as in emergency situation i used other onscreen button apps from playstore, i have done factory reset no use. Afer 1 day i switch on my phone then suddenly buttons was working, at that time i checked my whatsapp i was not able to download any audio, video, pictures from whatsapp it tells to give permission, i gave permission and still i cannot, it is same with xender, mx player... Etc. When the buttons worked i felt happy that my display is ok and at that moment the bottons snapps automatically without any reason, please help me iam in a big trouble
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I have been called many times no one responding for my call ..I'm very disappointed with Jayanagar Moto service centre Bengaluru. If they don't recieve call than I have to travel 10 km to know the particular information about Moto products . I feel regretted for buying Moto products . No response at all
Motorola Mobility Customer Care's response, Jul 18, 2017
Hi Punith,

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Thanks
-Motorola Support
Hi Enosh,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

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