[Resolved]  Motorola Solutions — phone screen is not working after replacement of battery

Address:Chennai, Tamil Nadu, 603202

1. I visited tambaram motorola service center for battery issue. My battery was old and maximum battery back up was 1 hour.
2. I called to service center and i went with my phone.
3. Service center charged 1800 inr for battery + tax.
4. After some time i am facing screen problem, whenever call comes sometimes i am not able to see contact number and name because i can listen only ring not screen. I informed to service center and they are saying software issue.
5. I will go to tambaram service center on sunday for this problem.
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Aug 9, 2021
Complaint marked as Resolved 
Motorola Solutions customer support has been notified about the posted complaint.
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I purchased Moto e4 plus last November 2017.After one month usage I noticed that my phone screen goes wrong.The screen display turns blank . After lot of work at last I switched it off by pressing the power button.The same happened not less than 8 times.This is a serious matter regarding the name of Motorola . Expecting positive response.
Recently I updated my Android version to 7.1.1 after that I had more fault in my mobile (like message app stopped)(similar application are not working properly)(similarly my mobile get switched off) so please provide certain solution to resolve my problem other I decided to change my mobile to other companies.
Hi Firoz Khan,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Sandip
Moto Support

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