Motorola Solutions — problem with moto m charger plug

Address:

560022

All the sockets in my flat are standard Anchor Roma or equivalent. The Moto M charger plug does not charge my phone when plugged into any of the sockets. It fits in perfectly into the socket, but does not get the electrical contact. I suspect, the pins are shorter than other chargers that I have seen. With a lot of difficulty, I have to partially pull it out and adjust to establish the electrical contact only one power socket in my flat. When I travel, its almost impossible to find a right power socket that can charge my phone. Looks like the charger is not designed for Indian sockets. My phone / charger are not under warranty.