Motorola Solutions — Product issue

Address:Bareilly, Uttar Pradesh, 243006

I have i submmited my motorola g3 to the service center due to some issue, the executive of service center told me to solve my issue within 10 days but now more then 17 days are gone but no result came out.Everytime when i call to the service center the customer executive told me to wait for some more days.they are not taking strict action on my complaint.kindly take strict action on my complaint against them
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Motorola Solutions customer support has been notified about the posted complaint.
Apr 14, 2017
Sehran Shelat's response
Motorola Solutions — Heating of moto g3

1 Review
Se Sehran Shelat on Apr 14, 2017
Mark as Resolved

Whenever i keep for charge it goes on heating. Also sometimes i surf it starts heating to peak level such that i have to switch off the phone.
Please help me out f this.
Apr 21, 2017
Updated by akash kushwaha
service center name in bareilly-Famous computers
contact of service center-[protected]
email of service center [protected]@gmail.com
PRODUCT DETAILS
MOTO G3 TURBO
IMEI No-[protected]
date of submission 05/04/2017
Complaint comments 

Comments

My friend got moto g5 plus its just 17k n its nougat update os i spent 29k for mobile and still i m not recieved update
Motorola Mobility Customer Care's response, Apr 25, 2017
Hi Sumeet,
we will roll it out as soon as possible to all eligible devices,
Thanks!
Motorola Support
Phone is not getting charged via defined charger. What should i do now... Phonw is only 5 months old.
Motorola Mobility Customer Care's response, Apr 25, 2017
Hi Anup,
We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.
Thanks
Motorola Support
Whenever i kept for charge it goes on heating. Also sometimes i surf it starts heating to peak level such that i have to switch off the phone.
Please help me out f this.
Motorola Mobility Customer Care's response, Apr 25, 2017
Hi Sehran,
The phone will get warm when you use it for features that require a good deal of power. 
The phone has built-in safety factors to keep it from getting dangerously hot. It will shut down if that is in any danger of happening.
Thanks
Motorola Support
Hi,
IME1:[protected]
I have the charging issue on my mobile, so i have given the service.they concluded as the adapter problem .before 10 days my adapter was given there still i didn't get replacement and proper response.
Coplaint code:C0029,
so Kindly take the process immediately
Motorola Mobility Customer Care's response, Apr 25, 2017
Hi Thirumaran,
We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.
Thanks
Motorola Support
Hi Akash,
We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
Thanks
Motorola Suport

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