Motorola Solutions — request for tracking my stolen phone or help in finding my phone | |
Hello motorola india my moto c plus phone was stolen on 28 may 2018 at badlapur city which is located in thane district in (Mumbai) maharashtra at approx 11:00 am at morning so my request to motorola india was that can you track my phone through imei no or can you help finding my phone which was stolen imei-[protected] Imei-[protected] this is the my phone's imei numbers which can help you to track my phone easily i have also posted a photo of my imei numbers below thanking you motorola india hope you resolved my complaint Was this information helpful? | |
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Motorola Solutions customer support has been notified about the posted complaint. | |
 2 Comments | |
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Thank you for contacting Motorola.
As per your mail, we understand that you have lost your phone. We are sorry to know about it.
We request you to follow the below steps:
Note: your device should be connected to internet and location of the device should be turned on.
To locate your device:
Google --> android device manager --> click on android device manager -->log in with your mail id (same mail id which is already on the device)
You will get the below options:
1. Ring the device - Your device will start ringing when you click this option
2. Lock the device - This will lock the device so that the person will not be able to use the device any more.
3. Erase all data - When you click on this, the data available on the device will get formatted so that person will not be able to access existing personal data.
If the above information does not help you locate the device, we would request you to carry your invoice copy to lodge an FIR in the nearest police station.
Regards,
Motorola Support