Motorola Solutions — request to resolve my problem

Hello dear,
First i say we are your customer's ya you are our customer that i can't understand.
I purchase my moto g4 phone on 9th december 2016 with amazon.in this 10 month's i goes to customer care 3 times. We have only that work?
Today in my phone headset pod is not work properly. And now i can't go to the customer service center. If company have any responsibility for customer satisfaction then replace my phone with new phone.
I guess company will take any action for that. Company can contact me on [protected].