Motorola Solutions — Restart issue on connecting to wifi. | |||
I purchased moto c plus and during initial setup i connected to my private (Home) wifi and the mobile started to get restarted every time the initial boot up tries to connect net. I complained the issue with the online retailer and technical person visited and was able to perform initial setup connecting to my office wifi network and performed different tests. However when i tried to connect the phone to my home wifi again the issue reoccurred. I took the mobile to authorized moto service center and they performed software re-installation. Even after this process the mobile issue isn't resolved. This reboot is only observed in my house wifi network. I have connected my mobile to 3 other wifi networks but the issue never occurred. Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hello I am facing exactly same issue .. in start i was unable to understand why restart is happeing but even after rest of phone it continued. Later i found its because of wifi.
Please hep me how to fix this.
My email id is [protected]@live.com
Please hep me how to fix this.
My email id is [protected]@live.com
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We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.
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