Motorola Solutions — service center not competent to repair the handset | |||
I have some proximity sensor issue whenever i went to resolve the issue everytime they make some new problem along with old. First they software to repair proximity sensor then replace die cards then atlast they agree to change motherboard. After replacement of motherboard my handset speaker start making noise. Then again he replace die card then my phone sim network lost. Then again he open the phone phone sim network problem was resolved but the problem of speaker is still there. As i purchased this set in oct 18 and its opened serveral time due to negligence of their service center i ask them to replace my phone but now they are not responding to me. I call several times and send emails also. Service centre name is rs entreprises sangrur. I suggest everyone not to buy motorola products as their after sale service is very bad. Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I went to the Motorola service center of Kota situated at ashoka colony, gumanpura with a Motorola earphone having problem in it is its one side earbud is not working. They told me that Motorola doesn't provide warranty on this but my earphone is in warranty period with 1 year. Please i request you to solve my problem
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
Greetings from Lenovo-Motorola!
We deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email with IMEI number to [protected]@motorola.com referring to this post.
Regards,
Motorola Support