Motorola Solutions — Service not done | |||
Dear team, i has purchased moto g turbo edition through amazon.Initially it had an issue with batery and also speaker. so i went to motorola service center. they told me that there was an issue with software. but after that software patch. it getting lots of issue with battery and also mobile getting heat frequently. so i went to service center. they told me same thing only . issue with software. its needs to reinstall all software. so they did. after some days i getting issue sim card slot and mic and battery..Now not able to here voice properly without headphone..When i gave for repairing it was in working condition. i asked why getting multiples of complaint..no proper responses from service center. 10 days no updates about mobile service.and lady seating their told me that 7 days ago i received your model for repairing purpose. After one week i went over there. they told same thing. so i went over the service center. they told me that parts were shipped and it will reach 7 days. after 7 days i went over.. same response.. i asked my mobile for temporary..once parts received means asked them to contact me..after 7 days i called them . product not yet received.. need to wait 4 days.. now i called for service status.. u just contact near by moto service center for this issue. Why can't u inform this early..! U making customer fool. Don't u teach your guys how to treat customers..! Kindly look into my issue Kindly find the copy of Job ID sheet Serive center: B2X 100FT ROAD COIMBATORE Was this information helpful? | |||
Motorola Solutions customer support has been notified about the posted complaint. | |||
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+91 12 4419 2000
Motorola Excellence Centre, 415/2 Mehrauli-Gurgaon Road, Sector 14, Gurgaon, Haryana, India - 122001
1. Bettary not working more then 5 hrs after full charge. And use only calling and data
2. Phone going to hitting anytime
3. Mostly sensor not working